FAQ
❓ Frequently Asked Questions
Welcome to the RetroSplendor help zone!
If you’ve got questions, we’ve got answers—served with a side of 90s vibes. 👾
📦 What is RetroSplendor?
We’re a nostalgia-fueled small business creating retro apparel & gifts inspired by the best of the 80s, 90s, and Y2K.
All items are designed in-house and made-to-order with print-on-demand partners in the U.S.
🚚 How long does shipping take?
Most orders ship within 2–5 business days after processing.
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U.S. Orders: 3–7 business days
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International Orders: 7–21 business days
You’ll receive a tracking link as soon as your order ships.
🌍 Do you ship internationally?
Yes! We ship worldwide. 🌐
Please note: international customers are responsible for any customs or import fees.
🧵 How are your products made?
Every item is made-to-order using eco-friendly print-on-demand technology.
We only produce what’s needed, reducing waste and keeping designs exclusive.
💬 I made a mistake—can I update my order?
Yes, but be quick!
We can edit orders within the first 12 hours after purchase.
Email us at info@retrosplendor.com ASAP with your order number and update request.
🔁 What’s your return/exchange policy?
Because each item is custom-printed, we only accept returns for damaged or defective items.
If there’s an issue, email us within 7 days and we’ll make it right.
📬 Email: info@retrosplendor.com
🎁 Can I send a RetroSplendor order as a gift?
Absolutely!
Mark it as a gift at checkout and include your message.
We don’t include prices on packing slips.
🧼 How do I care for my apparel?
To keep your retro gear looking fresh:
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Wash inside-out with cold water
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Gentle cycle, mild detergent
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Hang dry or tumble on low
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Don’t iron directly on the design
📣 Where can I follow you?
We’re dropping new designs, throwback posts, and early-access deals here:
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Instagram & TikTok → @RetroSplendor
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Pinterest → RetroSplendor1
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YouTube Shorts → @RetroSplendor
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Email List → Sign up at RetroSplendor.com
Still need help?
Email us anytime at info@retrosplendor.com
We’re happy to help—and we love talking about old-school cartoons.